30 Day Money Back Guarantee

We will gladly take back any exterior trim within 30 days of purchase that is still in original, resaleable condition - with no restocking or processing fees*! Custom profiles, arches or modified products (such as mitered ends) not eligible for return.

Free Shipping

Purchases over $900.00 are eligible for free shipping! Caps/Bases, Columns, Quoins, Medallions and Arches excluded from the $900 total. Contact Decoramould for details at 1-800-867-2041. Not valid with any other offer or promotion.

Additional Shipping Information

Shipping quotes to the U.S. given on the online store include applicable duties. Most orders are sent via United Parcel Service (UPS), and transit time is roughly 4-5 days to the continental US and Canada. If shipping to Alaska, Hawaii, Virgin Islands, Puerto Rico or internationally, additional shipping charges may apply. On rare occasions, a package is held at the border by U.S. customs while they contact the buyer to acquire additional information. If the product must absolutely be at the shipping location on a specified date, the buyer can provide Decoramould with the additional information directly to ensure the order is not delayed, direct contact information is provided at the end of the checkout process.

Because of the irregular size and packaging of the products, online shipping costs displayed or advertised may not always be accurate. Small orders to the South-West USA may require additional shipping fees due to distance. If required, the customer will be contacted to approve or decline any changes to the order before the transaction is processed. Decoramould reserves the right to cancel any orders at it's sole discretion.

Damaged Shipping Claims

Do not sign for a delivered package without first inspecting the contents for damage or breakage. Packages that are signed for are deemed to be accepted "as is". Any items that are found to be broken or damaged after signing are inelligble for freight damage claims, refunds or exchanges.

Decoramould must be notified of a damaged shipment within 3 days of the package being received via email provided after order completion, or directly at 1-800-867-2041.

Taxes

The price on the website does not include taxes. Canadian customers will be automatically charged HST (13% tax) on their orders.

Customers in California (and other states) are required to pay taxes when importing goods. This tax is not collected by Decoramould and must be manually remitted to your state on your own accord.

* Excludes payment processing fees of 3% by third party merchant.
* Shipping fees can not be refunded, buyer remains responsible for all shipping fees to and from their location.
To be in resaleable condition, exterior trim shall be stored inside, be free of water/moisture damage (efflorescence), free of scratches/scrapes/dents, free of organic materials (including soil, mold, dust), and otherwise uncoated/unpainted/unaltered in any way.
Do not purchase from Decoramould.com if you do not agree with these terms.